COVID-19 UPDATE

COVID-19 UPDATE

We are operating social distancing inline with the governments advice for all deliveries and collections. 

Following the latest updates from the Welsh Assembly Government we are now open for customers to use our click & collect service. Please ensure you have let us know when you will be calling in so we can ensure your order is ready and we can book a suitable time slot to meet COVID-19 social distance guidelines. 

Whilst we are operating a click & collect, and delivery service via our extensive courier network, we are not permitting customers to call to our premises without a prior appointment to collect orders. If you have a specific/technical query, please contact one of the team on 01443 816382, and we will happily assist wherever possible.

Click & Collect Orders

We are operating a click and collect service for orders where customers have selected the option at checkout, or have contacted us to arrange a collection date/time, otherwise we will dispatch all goods using one of courier partners. If you are collecting from us please ensure you arrive within the allotted time and quote your order reference when you arrive at our premises.

Delivery by courier

As per usual any orders marked for delivery will be sent with the relevant courier. Please kindly note that there has been some small delays with orders being delivered by Royal Mail due to the volume going through their network and due to their own Covid-19 restrictions. However, we will endeavour to get orders out of our warehouse as quickly as possible to minimise any delays.